In Praise of B.S.

This looks like an interesting book. Love the title – and the simple cover design is appealing as well. Business Pundit has a short review of the book and the concept of BS in the workplace.

We can't know everything, so we often use bullshit instead of saying "I
don't know." A customer asks if a certain feature is planned for a future
software release. If you really don't know, is it better to say so, or to give
them some bullshit? I've seen some software features that are "on the roadmap"
forever. Salespeople use that line because it keeps a potential customer in the
loop. That can be a good thing because the customer will stay in touch and
provide you with information about what they would like to see in your product.
That is helpful to you, and no harm is done to them if they aren't making a
buying decision based on your bullshit.