Love This Stuff
Article in today's StarTribune (actually a reprint from NYT) about guerrilla tactics - sort of a passive agressive primer:
When Seth Shepsle goes to Starbucks, he orders a "medium" because "grande" -- as the coffee company calls the size, the one between big and small -- annoys him.
Meg Daniel presses zero whenever she hears a computerized operator on the telephone so that she can talk to a real person. "Just because they want a computer to handle me doesn't mean I have to play along," she said.